Support forumCategory: Bugsre-authorize Google Account frequently
rocio_gutierrez asked 2 weeks ago

Hi Nikola,
The synchronization between Google and Easy Appointment is frequently lost. When I realize this (after an issue happens), have to remove token and authorize it again to solve it.
How can I authorize synchronization permanently?
Thank you,
Hector

5 Answers
Nikola Loncar Staff answered 7 days ago

Hi Hector, you need to go to Google App settings and set your App to be in production mode. While it is in testing mode you will need refresh token each 7 days.

Best regards,
Nikola

rocio_gutierrez answered 6 days ago

Hi Nikola,
I go to my user account > Security > Third-party Apps with access to your account > manage the access of Third-Party Apps. And the easy appointment app is not there.
How can I do that?
Thank you,
Hector
 

Nikola Loncar Staff answered 3 days ago

Hi Hector, you need to do in app settings from this location https://console.cloud.google.com/ inside API & services > OAuth consent screen there you will see Publishing status set it to be in production instead of testing.

Best regards,
Nikola

rocio_gutierrez answered 3 days ago

Ok, thank you, now I see it. It seems I need to have a youtube video explaining the Data Policy.
Best regards,
Hector

Nikola Loncar Staff answered 11 hours ago

Hi Hector, they change it a lot lately so its hard to follow all the things there. 🙁

Best regards,
Nikola