Support forumCategory: QuestionsProblem blocked a crenel 1h before not wanted
lost asked 1 month ago

Hello,
When I validate an appointment that lasts 1 hour for example 
Once the appointment is validated, it also blocks 1 hour before the appointment but in the settings there is written “0” in “block before”.
[url=https://zupimages.net/viewer.php?id=22/15/v8o3.png][img]https://zupimages.net/up/22/15/v8o3.png[/img][/url]
I booked from 12pm to 1pm and it also blocks me the 11am slot
[url=https://zupimages.net/viewer.php?id=22/15/l34p.png][img]https://zupimages.net/up/22/15/l34p.png[/img][/url]
 
 

1 Answers
Nikola Loncar Staff answered 3 weeks ago

Hi, by looking at your settings your service is lasting for 120 minutes so it is blocking from 11-13 which is fine since service last for 2 hours.

Best regards,
Nikola