Support forumCategory: QuestionsNo admin emails are being sent
Don asked 5 years ago

How can I solve this asap? The user is getting an email notification, but no emails to admin or worker. The settings have been set properly, but this feature is not working.

2 Answers
Nikola Loncar Staff answered 5 years ago

Hi Don,
 
can you please tell if there are error inside Tools tab regarding email? Also can you create temp access to admin panel just to take a look at settings?
 
Best regards,
Nikola

Nikola Loncar Staff answered 5 years ago

Hi Don,
I have done the simple test on your site and I have received admin email after adding my email to list of users that will received notifications :

 
that is the email that worker and admin in your case should received. It’s not the same as email that will customer get. 🙂
Please remove my temp access account.
Best regards,
Nikola