Support forumCategory: BugsLink Cancel 24h before appointment
M.A asked 6 months ago

This was my question before and I got an answer but it does not work
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Question:
Hi, I would like my customers to be able to cancel the appointment only to a limited extent, i.e. at the latest 24 hours before the start of the appointment. How can I make this? Thanks

Question Tags: Link Cancel
 
Answer:

Hi, you need to go to EA Settings there is option called block time. But that will also block booking of appointments if there is less then X minutes from that option.
Best regards,
Nikola
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I have set the blocktime to 1440 minutes in the settings but you can still cancel the appointment at any time even 60 minutes before the start of the appointment. However, I would like to cancel the appointment maximum of 24 hours before the start of the appointment.