Support forumCategory: Bugsemail-notifications-not-sending-for-worker-and-user ERROR Report
Oscar asked 3 weeks ago

Hi, 
Recently when I use the plugin, after customers make a booking, I am not able to receive email notification. I have check the error log and I see this.
———— ERROR #64 ————
TYPE: MAIL
ERRORS: {“wp_mail_failed”:[“SMTP Error: data not accepted.”]}
ERRORS_DATA: {“wp_mail_failed”:{“to”:[“puppuccinomosman@gmail.com”],”subject”:”Confirmation Reservation 1545″,”message”:”<p>Hi tt,<\/p>\n<p>Your booking for BESS is received. The booking details are as followed:<\/p>\n<p>Date: September 30, 2019<\/p>\n<p>Service name: Full Groom<\/p>\n<p>Location: Mosman Branch<\/p>\n<p>Address: 1\/50-52 Spit Rd, Mosman,Sydney, NSW 2088<\/p>\n<p>&nbsp;<\/p>\n<p>We will send you confirmation soon.<\/p>\n<p>&nbsp;<\/p>\n<p>If you have any furthur questions about this booking, please call us at (02) 9969 0299.<\/p>\n<p>Thank you for choosing Puppuccino!<\/p>”,”headers”:[],”attachments”:[],”phpmailer_exception_code”:2}}
———- ERROR #64 END ———-
It happens all the time and I am wondering how to solve the issue. Thank you.
 
Regards,
Oscar

1 Answers
Nikola Loncar Staff answered 3 weeks ago

Hi Oscar, as I see here you are using SMTP to send emails. Are user name and password correct? Best regards, Nikola