Support forumCategory: QuestionsDifferent slot times block timeslot when should be available
quirien_aretz asked 2 months ago

I have 3 services. 2 are 30 min with 30 min slot step. 1 is 20 min with 20 min slot step. 1 location, 1 person. 
PROBLEM: When someone chooses the 20 minute service they can e.g. choose 10:30 as starting time. So blocked from 10:30-10:50. If the next person chooses the 30 minute service, the 10:50 is not available (while rest of day is free), but only 11:00. How can this be resolved, without putting all slot steps on 10 min.

1 Answers
Nikola Loncar Staff answered 2 months ago

hi, in your case you need to select slot step to be 10 minutes for all three services. By doing that you will allow booking at 10:50 because slots will start on each 10 minutes. Also I would suggest that you use option to show both start and end time in calendar instead of just starting time.

Best regards,