Customers don't pay for the bookings

Support forumCustomers don't pay for the bookings
Valerie asked 2 years ago
Hi Nikola, Could you please give me any ideas how we can make the beta connect work for us? We have purchased the beta connect so that bookings are linked to the woocommerce product. We set up a message asking to wait to be redirected to the payment page, however, customers just don't pay and it is causing us headache and extra admin work and we lose money on last minute cancellations. Can you please advise what can be done to resolve the issue, we have tested it for a few weeks and it just doesn't work for us if you can complete the booking without the payment.  If we transition to the paypal integration, does it mean that a user must have the paypal account? Thanks.