Support forumCategory: BugsConfirmation link not working in admin email
Jeff asked 2 years ago

I get this messages when trying to confirm from admin email:
This site can’t be reached
The webpage at https://www.mydomain.com/?_ea-action=confirm&_ea-app=4&_ea-t=e8326d5958b6f3b21d6e49e4ce88de4c might be temporarily down or it may have moved permanently to a new web address.

ERR_FAILED

4 Answers
Nikola Loncar Staff answered 2 years ago

Can you please check errors log on your hosting?

Best regards,
Nikola

Jeff answered 2 years ago

There is nothing in the errors log.  The access log shows this:  http://www.domain.com  [26/Oct/2020:13:17:19 +0000] GET \”/?_ea-action=cancel&_ea-app=6&_ea-t=cbf8c9f8359850162c540f001c1feb3e\” HTTP/1.0 500 \”-\” \”Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.99 Safari/537.36\” \”-\” 24.96.58.18 1 1 \”/\” \”index\” php \”_ea-action=cancel&_ea-app=6&_ea-t=cbf8c9f8359850162c540f001c1feb3e\” 0 – 2902 3168 0.265 0.268

Nikola Loncar Staff answered 2 years ago

hi Jeff can you please write private comment with link to that page so I can try it out. Have you also tried option called two step action regarding mail links?

Best regards,
Nikola

Jeff answered 2 years ago

I had two step on and when I turned it off the link will confirm but still gives the page can not be found message. I am running PHP 7.2 I\’m wondering if it is just a PHP version issue causing the problem.

steve_copeland replied 2 years ago

I am having the same issue, both in the admin email and the full calendar pop up. Is this a php issue?