Support forumCategory: BugsCancellation of event not shown to administrator email
chris_buck asked 1 year ago

I have created an appointment myself, got both ‘customer’ booking and ‘admin booking’ emails.  When I cancel the Customer URL request the customer email is the cancellation email from the content however the admin email is just a repeat of the booking. It does not give an update of booking / cancellation therefore is confusing and looks like another booking. 

H replied 1 year ago

Yes, the “workaround” is to incorporate the #status# tag in the admin message. We put it as the first line of the admin e-mail.

chris_buck replied 1 year ago

Great, thanks for that!