Appointments auto cancelling

Support forumCategory: BugsAppointments auto cancelling
CellDigital asked 2 months ago
Hi Nicola, We have noticed a strange behavior in the past few weeks where a valid appointment is created, goes to pending and then gets cancelled automatically, do you know what could be causing this. It doesn’t happen to all appointments, and nothing has changed since we installed the new version to extend the appointments through 2023 – Version 3.11.4. I can supply an example appointments export to show the auto cancelled appointments. Any help appreciated as I can’t see anything that could be causing this to happen, and we keep getting appointments auto cancelled which is causing user telephone support. TIA Phil
2 Answers
Nikola Loncar Staff answered 2 months ago
Hi Phil, can you please tell me do you use Extension plugin with Google Calendar? Best regards, Nikola
CellDigital answered 2 months ago