Support forumCategory: BugsAdding additional 45 mins block time before any service. unwanted block before time
Peter asked 3 months ago

Hi. 
there is a problem that before any reservation it automatically adds additional 45 mins block time. It cannot be decreased through any setting and cannot get rid off. I tried this on 2 different websites it does the same on both of them. 
set to:
Duration 60. Slot step 15. Block before 0. Block after 15.  – and still, it adds additional 45 minutes block before – without being set up..
 
We have been very satisfied with your plugin for about 2 years now. And we would like to continue using it.
Thank you for your good work.
 
Peter

3 Answers
Nikola Loncar Staff answered 2 months ago

Hi Peter, it depends on other settings as well. Is that only one booked event on that day? Can you please share the link to page with ea shortcode?

Best regards,
Nikola

Petermik replied 2 months ago

It adds the additional block time to all bookings and services the link is https://www.kami-studio.cz/easy-app/ .. i tried to reinstall the plugin. so atm it there is only one service. But the issue still remains.

jacobs99 answered 2 months ago

Hi Peter – did you get this resolved? If yes, how? I have precisely the same issue. Duration=120, Slot=30, Unwanted Block before = 3*Slot time, ie 90 Minutes. @Nikola, you mention other settings…what would they be?
Thank you both

Petermik replied 2 months ago

not yet 🙂 hope to resolve soon

wukutuphane answered 2 months ago

I have the same problem. Might be related to upgrading to latest version of word press but not sure. Everything was normal until recently, now unexpected block before the appointments occur. We’d really appreciate your timely help. Thanks!