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CraigMcKee
Questions(39)
Answers(27)
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Yes, I do have access to that. Thank you.
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Answer for Delete All Saturday Connections
Done and it's working, thank you.
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Answer for Not Showing Service + Price
Not too many, they get about 5 - 10 appointments a day. Then I get shouted at because it has stopped working again 🙁
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Answer for Have to reauthorise every few months
Your video link doesn't work any more so not sure if the API creation process has changed?
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Answer for Have to reauthorise every few months
I thought I had it set to that - should I be doing it more often if they are getting that many appointments?So, for some reason, that appointment was made at 11:14 (showing as confirmed) then it seems like it's been added from Google Calendar at 11:23 so it is showing twice in Google Calendar - this happens relatively regularly too....
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Answer for Appointments not cancelling in Google then readding!
I would appreciate an answer as this is still happening. I have changed the confirmation email so it has #url_cancel# rather than a link but this user immediately received an email saying his appointment had been cancelled but as you can see, 3 minutes later it's synced back from Google Calendar so cancelled in EA but not in Google.https://snipboard.io/saY91Q.jpg
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Appointments not cancelling in Google then readding!
Thank you, that's great. How do I refer to this in the email that gets sent to the worker - there is no "slug" option.
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Answer for Limit input to 11 characters
I stand corrected, some are syncing back some aren't - I don't know why. There doesn't seem to be any rhyme or reason.This is quite urgent if you wouldn't mind looking ASAP.You have user to the site which I emailed to your gmail account when you wanted to look at the error log but I don't think you ever did. The address is bailies.co.uk/wp-admin
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Sync back working for some calendars but not others
Yes, only once as the image shows.
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Answer for Duplicate bookings
Yes, it's the same appointment. Easy Appointments it set to record name, email and phone number. You can see the second booking does not have this information though but this has not been added manually.
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Answer for Duplicate bookings
Thank you.
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Answer for allocates-a-worker
I would have thought this might be a common requirement...
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allocates-a-worker
Thank you, I'll investigate.
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Answer for Open today to show available times?
How can I send you Admin access?
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Answer for Not deleting from Google Calendar
But did you have to click today? I want the page to open showing the times
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Answer for Open today to show available times?
I ended up deleting the link with Google, the credential and starting again. If I try to download the sync log file, I am still getting a failure so I'm not confident it's all working as it should...
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Answer for Not deleting from Google Calendar
Thank you for the reply, I know about this but I actually want it to be selected. If you go here - https://bailies.co.uk/donna-availability-today/ - you'll see today is selected but the user still needs to actually click it before it shows times. Is it possible to actually open on today?
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Answer for Open today to show available times?
Not possible?
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Open today to show available times?
You can set it to the next day using: min_date="+1d"You could try it with min_date="+12h" to see if this works...
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Buffer of 12 Hours Notice for Appointments
That's it! It would save a lot of time.
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Answer for Filter for Connections
Above would be fantastic
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Answer for CSS for Calendar Legend
Or even a key above so this colour - not available, this colour available, this colour - full.
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CSS for Calendar Legend
Thank you!
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Answer for Reminders
Can you add an "Email log" plugin to see if Wordpress thinks these emails are being sent?
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appointment-accepted-but-no-emails-are-sent-and-received
Thank you, that's great. It is possible to add in in the body of the message? So, it might have "Click here to add this to your calendar" at the bottom?
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Answer for Reminders
Thank you.
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Answer for Spelling mistake
I found the issue! I have one Google Calendar set up with 7 "workers". When one of the users installed their calendar they set it to GMT not GMT+1. When I went back into the main Google account, all were set to GMT+1 except hers, so I changed that and it's solved the problem.
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Answer for Time zone bug
Or, where is reads "Appointment has been canceled" these are the ones the customer sees.
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Answer for Spelling mistake
There doesn't seem to be the option but in Wordpress it says universal time, your local time and my local time is showing +1 hour. Underneath is says you are on daylight savings time which ends on xxx so that all seems to be in the right direction.
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Time zone bug
Wordpress is set to London, Google is set to GMT+1Bear in mind though, my user selects 10.00 and it's recorded as 9.00 in the plugin.
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Time zone bug
Oh, I'm sorry, I meant reminder emails for the customer, not for the worker.How can I send an email a day before the appointment reminding them that they have an appointment?
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Answer for Reminder Emails
There are a few places. It's in the back end in the Mail Notifications (which isn't a problem) but a user saw a message yesterday that said "Appointment can't be canceled!" which is the one I'd like to change if possible.
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Answer for Spelling mistake
Thank you for the reply. I actually managed to fix it in the end. The pop up window must have been defaulting to my normal gmail account, not the one I was logged in with. When I used incognito it worked so a really misleading error message!!
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Answer for authorization-error-error-401-deleted_client-the-oauth-client-was-deleted
Thank you.
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Hide County Code Phone
I think the user would find that very frustrating. Does it not search for days first and then search for times JUST on the selected day?
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Really, really slow
Is this ok? Also, I spoke to someone who suggests that the plugin is checking every date every time as opposed to just the date selected?From: Easy AppointmentsDate: 4 November 2018 at 18:37:39 GMTTo:Subject: Easy Appointments ExtensionHi Simon Bayliss,thank you for buying Extension plugin for Easy Appointments, you can download it via this link
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Really, really slow
Not for me. It's still 10 seconds per click.Can I request a refund from EA Connect and I'll try something else?
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Really, really slow
I received this response from my hosts:As you can see in the report which I provided in one of my previous responses our web servers respond in around 1.5 seconds.In order to exclude any server performance issues, we've increased the PHP maximum memory to 512 MB and the maximum execution time for scrips to 120 seconds.We've done that by creating two php.ini files with the below lines, placing one in the web hosting's public_html folder and one in the public_html/wp-admin folder. " memory_limit = 512M max_execution_time = 120 " Also, we've increased the WordPress memory by adding the below code in the wp-config.php file located in the public_html folder. " define( 'WP_MEMORY_LIMIT', '512M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' ); "On the booking form, you are using a date picker plugin which is responding slow (around 30sec).Since there is an issue with your date picker plugin, you should look into that to try and figure out what is causing the slow response or contact a web developer for further assistance.
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Answer for Really, really slow
Thank you, I appreciate that.
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Answer for pull-from-google-calendar
Pffftttt - anything I can do?
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Answer for pull-from-google-calendar
I've deleted all the references in that table and hopefully that will fix it.
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Answer for pull-from-google-calendar
I don't think it is. The rest of the site seems to work quickly enough. It certainly doesn't work like your example calendars.
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Answer for Really, really slow
@Nikola - if it's set to ANY will it not pull ANY event through? I thought that was how it worked? I only have one worker so I want everything on Google Calendar to pull through.
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Answer for pull-from-google-calendar
I'm sorry, I don't understand how to do it so that they are time slots. I can do it so it books 120 minutes for example but what if I want the same activity to take different amounts of time during the day?
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Answer for Appointment Slots
Oh ok...I'll have a look. Thanks
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Answer for pull-from-google-calendar
I've set it to 14 days, it's pulled something for the next couple but not an event I've added for next week.
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Answer for pull-from-google-calendar
Yes, that's it. I don't want words to split over more than one line.
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Answer for Confirmation Message
Sorted finally.
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pull-from-google-calendar
I'd just like to be able to view the appointments without having to go into the Admin control panel so if I could display them on a page I could just not put that page in the menu and book mark it on my phone if that makes sense.
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Answer for Shortcode display appointments
Crop