What is the best way to reach support?

Support forumCategory: BugsWhat is the best way to reach support?
breezymedia asked 4 years ago
Hello, and thanks for this plugin.  I have attempted a number of times to reach support with a question via the WP forums and these forums too. I did get one response asking for a link, but when I tried to reply I got the page error: "no content in this loop". I believe what I'm asking for help with is a very small and easy-to-fix issue. Thank you and regards.
1 Answers
Nikola Loncar Staff answered 4 years ago
Hi, you need to be logged in in order to have private topic available. So best way is via this forum and to have account so it easy to track support records :)
Best regards, Nikola
breezymedia replied 4 years ago

Thank you Nikola. I thought I had done that but perhaps I have done something wrong? Could you please confirm that you can see this message? Here: https://easy-appointments.net/support/responsiveness-for-please-check-your-appointment-details-below-and-confirm/

Nikola Loncar Staff replied 4 years ago

Hi, yes there is a message in that topic regarding missing div element around that text. It should be small fix so it will be added in next version of EA 🙂

Best regards,
Nikola

breezymedia replied 4 years ago

Wonderful, thank you so much I really appreciate it!